Job Opening

Customer Service Officer

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Date Posted 2019-10-08
Job Location Angeles City, Pampanga
Company Information Brainbox
Job Description Are you an online customer service superstar? Quick Flick is an award-winning Australian company producing a beauty product that is sold via multiple channels and shipped to warehouses and retailers all over the world. We need a tech-savvy customer service professional to handle inbound queries via email, web, and social media channels. Someone who will be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our communities and respond to queries so well that our customers will LOVE OUR BRAND. To succeed in this role, you will have at least 3-5 years in a customer service position with an international brand and be looking to join a team that will reward your skills and experience. You are fluent in written English, able to act as the face and voice of our brand, show empathy and remain calm under pressure, and are confident being part of a multi-country customer service team. Our modern air-conditioned offices are located along MacArthur Highway with easy access to public transport, and we offer a fun and inclusive working environment co-located with a number of other Australian companies. If you think you are the right fit, send us your applications now!
Job Qualifications Bachelor’s degree in PR, Marketing or Communications or a closely related field of study are highly desirable

At least three years in a customer service position

Direct exposure and experience managing an online community on Instagram and Facebook

Direct exposure and experience with handling customer complaints on Instagram and Facebook

Excellent written English skills
Compensation
Number of Job Opening 1
Highest Education Attainment College Graduate

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