Job Opening

Technical Support Representative 37k per month Virtual Interview

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Date Posted 2020-04-27
Job Location 11F Entec2 Building, Newpoint Mall, Angeles City
Company Information Top Data Global IT Services
11F Entec2 Building, Newpoint Mall
Angeles, Pampanga
We believe our team members are our most important resource here at TopData. This is why we provide our employees with challenging work, give them the opportunity to learn and grow, and maintain a work environment of support and camaraderie.

We’re a team of savvy Technical Support Representatives (TSR/CSR) working on an ever-growing project in Angeles City.
Job Description Want to start the year with a higher salary? Do you want to buy groceries anytime or ahead of time? How about preparing for any occasion without having to wait for your bonuses/13th month pay? Craving for something but don't have enough budget? You can do all those when you start earning at Top Data! This is a customer service CHAT and EMAIL support program. Our job scope involves non-voice technical support for VPN services, customer retention, and pre-sales inquiries. *For those who are in Metro Manila and wants to walk in, please drop by our Satellite Recruitment Hub located at 18th Floor Philamlife Tower, 8767 Paseo De Roxas, Makati 1226 and state my name as your referral.* (Currently closed due to ECQ) You will also get the following: - Php 37,000 compensation and other incentives - 6 months relocation package (for people residing outside Pampanga) - HMO coverage from day 1 - Flexible leave schedule - Christmas Bonus - Lunch is on us! - Night transport service We are accepting applicants from Mondays to Fridays, 8am to 6:30pm.
Job Qualifications *FRESH GRADS ARE WELCOME!!!*

Our minimum qualifications for Non-Voice TSR position are as follows:

*Someone with excellent English writing abilities.
*Computer and Internet savvy OR
*Someone who is a quick study and has a passion for technology
*Someone with previous experience in technical support is a PLUS
*Someone who is highly organized and with keen attention to details
*Someone who is willing to work on shifting and/or rotating schedules (we have 24x7 operations)
*Someone who can type at 35 words per minute or greater with 90% accuracy

* College graduate: Must have completed OJT, tech savvy, no call center experience needed
* Completed a 2-year course / 2nd year college level: 7 months straight TSR experience OR 1 year CSR experience
* 2nd year college level (incomplete): 1 year TSR experience (max 2 centers) or 2 years CSR experience
* 1st year college level: 1 year TSR experience in one center OR 2 years total experience as CSR
* High school graduates & vocational/TESDA course graduates: 2 years TSR experience (max 2 centers) OR 3 years total experience as CSR
* K-12 Graduate (STEM and ICT track ONLY): 7 months TSR experience OR 1 year total CSR experience
Compensation 37,000+
Number of Job Opening 100
How to apply to this job Due to the ECQ and safety of everyone, we conduct virtual interviews. Please attach your most updated resume upon application for it to be pre-assessed.*

You can either contact me via email if you have further questions.

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